I'm attempting to use the VA API via Postman to call a VA topic. It appears that the topic I am attempting to call is not being taken into consideration. Since I need to route chats to different queues based on user selection, I assumed that calling topics would hit different queues. Is there another way to accomplish this, such as including something in the request body?
{
"requestId": "123-xxxx-xxxx-xxxx",
"clientSessionId": "123-xxx-xxx-xxx",
"token": "statictoken",
"action": "SWITCH",
"topic": {
"id": "xxxxx"
},
"userId": "guest"
}
