How can I quickly publish articles in the KB?

[trainer2017]

How can I quickly publish articles in the KB?

When I create new articles, I click on the "New" buttton and enter in all the info. Then click on Submit. Then I navigate to my unpublished article, click on it and then click on Publish. Is there an easier and quicker way to publish articles? When creating an article can you add a Publish button in the form?

[robpickering]

The reason for this is that you may want to save an article mid-stream.   Since that article isn't finished, you want some type of check-and-balance to prevent it from instantly being available in your Knowledge Base and to customers / users.   That's the Publish button.

If you desire an option to instantly Publish on Submit, then you could script a UI Action that is only visible to Knowledge Admins (or any other role you desire) that will perform the instant publish (essentially make the Publish UI Action visible on New articles and use it instead of Submit).   There are articles in the Community on handling it that way here:

• Knowledge V3 Instant Approval not actually instantly approving/publishing articles
• How can i automatically publish an article in a knowledge base

Hope that helps.

-Rob

[VarunArulmani]

You can also modify the business rule 'Set article in draft state on insert' to achieve this. Make the below changes and this should automatically publish the article when you submit it.

[shivanipatel]

trainer2017,

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[Gaurav Shirsat]

Step 1:- Please navigate to Knowledge Bases and open the required knowledge base in which you want instant publishing of article.

step 2:-Then select the 'Knowledge - Instant Publish' in the 'Publish Workflow' field.

step 3:-That is a OOB workflow available in the instance.

also see,

It can be done by a business rule, but I'd advise against it - you're talking about content that's immediately visible as soon as it is saved.

The point of the "draft" stage is that content currently being authored can be reviewed, and the "Publish" button then makes it visible. It's a safeguard against making content available when it's not ready for publication