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Unable to create Choices from Scoped Application

Ankit43
Kilo Explorer

HI All,

I have a scoped application and a Record producer. Record producer creates a choice in a choice in a field which is coming from choice table.

To update that choice in choice table i have written producer script (The script works fine when i try it from Global scope) but i am unable to do so and i am getting below error:

Security restricted: Access to api 'setValue(sys_choice.label)' from scope 'my_custom_scope' has been refused due to the api's cross-scope access policy
Security restricted: Access to api 'setValue(sys_choice.value)' from scope 'my_custom_scope' has been refused due to the api's cross-scope access policy

 

Please suggest/ Thanks in advance.

 

Regards

Ankit

5 REPLIES 5

Sukraj Raikhraj
Kilo Sage

you have to configured cross scope mentioned by Tony , if that doesn't help, you may have to configure the table access policy to allow web access. (Configure Table --> Application Access Tab .  Allow access to table via web services or Accessible from all scope)