Problem Description:
Being part of the Cloud Dimensions CMDB implementation team, using CI Class Manager, you are tasked to update the Windows Server class with a reconciliation rule that achieves the following:
- Windows Server record in CMDB with discovery source LANDesk can be updated by discovery source LANDesk
- Windows Server record in CMDB with discovery source LANDesk can be updated by discovery source ServiceNow
- Windows Server record in CMDB with discovery source ServiceNow cannot be updated by discovery source LANDesk
This is what I have:
The filter condition for LANDesk is discovery_source=LANDesk^discovery_source!=ServiceNow
What am I doing wrong?
No filters needed, data sources takes precedence based on priority. so you can create the rule as below
This worked for me; reading through the thread it looks like there is no need for filter conditions or that the filter conditions aren't reading properly. A suggestion was to make sure to refresh your simulator page often as it tends to timeout and not work correctly.
there's a reply above that has the link, but I'll post it again:
It requires you to dig into a bit to find the real answer.
This way it worked for me and my task validation is successful
