Unable to create reconciliation rule for CMDB fundamentals: Configure the CMDB (Quebec) Task 09: Configure Reconciliation Rule

[simran3]

Problem Description: 

Being part of the Cloud Dimensions CMDB implementation team, using CI Class Manager, you are tasked to update the Windows Server class with a reconciliation rule that achieves the following:

- Windows Server record in CMDB with discovery source LANDesk can be updated by discovery source LANDesk

- Windows Server record in CMDB with discovery source LANDesk can be updated by discovery source ServiceNow

- Windows Server record in CMDB with discovery source ServiceNow cannot be updated by discovery source LANDesk

This is what I have: 

The filter condition for LANDesk is discovery_source=LANDesk^discovery_source!=ServiceNow

What am I doing wrong?

[anezka_neckarov]

Hi, 

it is failing because you applied it to Web Server and the requirements are to set it on Windows Server. 

I just created these reconciliation rules and it passed the validation 🙂 

[Rashmi R S]

Thank you very much for sharing this..I tried this rule and it worked...!!

[Sameer32]

@BCELSTEI you created the rule for Web Server... please check...