Unable to take the assessment in the AI Control Tower
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07-03-2025 04:54 AM
In the ServiceNow AI Control Tower, I'm facing an issue where I can't take the assessment for my asset. Has anyone else encountered this problem or know how to resolve it?
FYI
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07-03-2025 07:07 AM
Hi @KhushbooS168433 ,
Did you select an assessment?
What happens when you click on the button take assessment?
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.
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07-03-2025 07:35 AM
hi @SANDEEP DUTTA Thank you for the reply
The issue is resolved. The problem was that the assessment was not published. I published it, and it worked. I have a question: Can I create a custom assessment template and create a task for that assessment in the ai system review lifecycle?
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07-03-2025 07:45 AM
Hi @KhushbooS168433 ,
Yes, that's what i was referring to, if the assessment is not selected or not published ut won't show up.
For custom template, i doubt as it's fairly a new product.
Sandeep Dutta
Please mark the answer correct & Helpful, if i could help you.