As AI becomes the backbone of modern decision-making, automation, and customer engagement, the question many organizations are now asking is: What will data privacy look like in a world fully dominated by AI systems? Traditional security tools—firewa...
HI, I am getting this error when trying to save info in a pm_project form record:Custom state '' is not mapped to any state bucket. Please contact System Administrator to verify the setup. I have already checked these links but the error seem not to ...
Dear community, I am not able to create Data Driven Visual Task Board for sn_customerservice_task, as it is not available to be selected from the choices. Many thanks in advance!
Hi there, I am trying to export the sys_user_role table. In the table there are 1194 records, however when I export I only get 1187 records (note that I am logged on with admin and have Elevated Roles) . There are obviously some rows that I cannot ...
I have two instances that I'm trying to setup with Service Bridge. I have followed the documentation on https://docs.servicenow.com/bundle/washingtondc-service-bridge/page/product/tmt-service-bridge-2/task/service-bridge-v2-register.html I complete ...
Hello,I have just performed data import into an existing sys_user table using transform map. The transform is complete with errors. I have checked to log and here is what I have found,"Error during insert of sys_user"There is no error code mentioned ...
I set up the Now Mobile app recently and all of the catalog items had the default 'no icon' image (picture frame with a line through it), so i applied a couple of icons to test the design. The picture frame disappeared and left a blank space when bro...
I have custom table u_projects which is extended from task table. I need to display "Number" field on the u_projects table as "Project ID" using dictionary override as it should not affect anything on the task table.
How can I connect the dots between a record producer used to capture knowledge article updates and have those updates automatically update the associated knowledge article?
Hi Experts,I have a requirement on virtual agent-I want to add a new prompt for the user when no agent accepts the chat or when the chat times out. The user should receive the following message: “Raise an IT ticket?” ...
Hello Community, Do you have an option/setting applied that relates to: Minimum password ageMaximum password ageLockout thresholdLockout durationThanksAshok B
Hello,We currently have an active encryption subscription. I would like to configure on catalog item so that specific variables are encrypted for all users, except members of the assignment group. Scenario: When a Request Item (RITM) is assigned to t...
I have a story that I have multiple update sets for, 7 to be exact. When it comes time to retrieve and commit these to PROD, I'd prefer to not have to commit these individually, although I can. I have read many articles where batching the update se...
I am trying to create a catalog item which creates a task where the user is assigned to the ad group requested automatically. How can I achieve that automation? I created the following action:(function execute(inputs, outputs) { try { // ...
