Unable to take the assessment in the AI Control Tower

KhushbooS168433
Tera Contributor

In the ServiceNow AI Control Tower, I'm facing an issue where I can't take the assessment for my asset. Has anyone else encountered this problem or know how to resolve it?
FYI

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3 REPLIES 3

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @KhushbooS168433 ,

Did you select an assessment?

What happens when you click on the button take assessment?

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

hi @SANDEEP DUTTA Thank you for the reply

The issue is resolved. The problem was that the assessment was not published. I published it, and it worked. I have a question: Can I create a custom assessment template and create a task for that assessment in the ai system review lifecycle?

 

Hi @KhushbooS168433 ,

Yes, that's what i was referring to, if the assessment is not selected or not published ut won't show up.

For custom template, i doubt as it's fairly a new product.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.