Update CI attributes
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‎05-22-2016 04:54 AM
I have a requirement to create one screen where there will be CI and class field . Upon selection of CI and Class it will display all its attributes on the screen. User can go ahead and modify the field Values. After updating it will go through an approval process and after approval it will be updated in its respected table. Can anyone suggest me how to proceed to implement the same?
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‎05-26-2016 06:36 AM
Ok, then you may want to handle it like a Change Management workflow. You can start with a wizard to make it easier.
Change Management Workflows - ServiceNow Wiki