How to assign or change my role from admin to maint
Can anyone tell me how to change my role from `admin` to `maint`
Forum Posts
Xanadu - Crypto module visible to users in platform
Hi All,After upgrading to Xanadu, ITIL users are seeing the Crypto module in banner of platform where admins will see update sets. Is there a way we can disable this? Thanks!
Adding a Page header caption for "Next Experience" like in the UI16 model
I am attempting to convert to the Polaris theme in the Next Experience and I need to identify the environment (Prod, UAT, Dev, etc.). In UI16 there was a field called "Page Header Caption" however I can't find any way to do this in the Next Experienc...
Resolved! ServiceNow IT Asset Administrator
Looking for Interview Questins for ServiceNow Asset Administrator
Resolved! How do I disable scroll bar in this field in the form and the field will just auto adjust
How do I disable scroll bar in this field in the form and the field will just auto adjust depending on the content of the field? The field below is for Change Notifications Moratorium and the length can vary depending on the moratorium. The ideal v...
Resolved! Mid server warning glide.lock.cleaner WARNING *** WARNING *** Freed stuck JVM lock: OCSPCheckedCertificateCache
Hi, We have installed a mid server (orlando-12-11-2019__patch9a-01-04-2021_01-08-2021_1842) on Amazon Linux release 2 (Karoo), however we can see multiple warnings ever minute stating: 02/18/21 22:08:27 (892) glide.lock.cleaner WARNING *** WARNING ...
Can we use DigiCert Global Root CA for integrating our app with ServiceNow?
We have an application integrating with ServiceNow to create tickets using ServiceNow table REST API. We have added Entrust certificates in our keystore to establish SSL connection with our ServiceNow instance. I learnt that Entrust certificate will ...
Can I make a numbered list item an expandable section?
I've been using Add expand and collapse functionality to any Knowl... - ServiceNow Community to add expandable section in the KB article. I was wondering if there's a way to create a numbered list item as an expandable section like this?(This is an i...
Looking for a way to send Knowledge articles about to expire to Managers of that KB Article
I have a report that lists the Knowledge Articles that will expire in 30 days. This report is grouped by the Ownership Group Manager of the Knowledge Article. I want to send the list of Knowledge articles the Manager is accountable for only to that...
Resolved! To automate state change from Scheduled to Implement
Hi, I want a change request to move automatically from Scheduled to Implement state, at the planned start date/time. I have created a Flow to change from Scheduled to Implement state, at the planned start date/time. but in flowWait For Condition if n...
delete post from community
Hi, seems service now community upgraded. Can anyone tell me how to remove attachments and how to delete the posted question from community.
Resolved! Is it possible to use data certification for non-cmdb tables?
Hello,Our organization uses Assignment Lookup tables to keep track of how CI's route to different support groups and what level of support they are currently with. We were interested in using the Data Certification tasks to ask our process owners t...
Resolved! List of E-mail address to be populated for the users to select. No need of User name.
List of E-mail address to be populated for the users to select. No need of User name.There is a field in a Catalog form and it should show the e-mail address of all the users from User table.
Resolved! Microsoft Intune Spoke - Not getting all devices
Hi everyone, We have set up the Microsoft Intune Spoke. Connection is working and we are able to get managed devices. Only problem is : we are not getting all managed devices. We double-checked the permissions in Azure with those listed in the Servic...
Need to create SLA based on regional time zone.
Currently the SLA is tight to the EST time zone as So need to create SLA based on submitter's local time zone. Thanks,Shashank Sharma
