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orchestrate business processes

Hey everyone,When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use? Flow ManagerFlow DesignerFlow EditorWorkflow EditorWorkflow DesignerAnswer: 2or4

sarthakbhar by Tera Contributor
  • 769 Views
  • 1 replies
  • 0 helpfuls

Calculating Business Duration Issues

Hello, we have a business rule that calculates the business duration based on a set schedule (working hours from 06:30 - 18:30 CST). This, for the most part has been working correctly, but I'm noticing some issues if the ticket is created before or a...

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mike_m35 by Tera Contributor
  • 1081 Views
  • 5 replies
  • 0 helpfuls

Apply Principal Class filter in reports

Hi all, we want to use Principal Class flag to filter CIs. In the list view I can go to "Hamburger menu > Filter > Principal Class" what will add the javascript into filter conditions and I can get the correct results (see picture below) However, if...

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Resolved! We have a flow and we are struck on how its working.

Attached the flow that we have, as an example we have applications A,B,C,D, E,F,G,H,I and the list goes on on the first if, we are checking if it's A, ask for approval, approved -> create catalog taskon the second if, we are checking if it's B, ask f...

kmannem by Tera Contributor
  • 419 Views
  • 1 replies
  • 0 helpfuls

Home page issue

when i login home page is coming as landing page, when i navigate to another table and click on the servicenow icon its not showing a home page, it is showing some dashboard or something for everyone . otherwise showing some random dashboard.

JeyaP by Tera Contributor
  • 460 Views
  • 3 replies
  • 0 helpfuls