Hello! I am building a Catalog Item where I need the requestor to select the user who will be working on their request (defining the assigned_to out of the Record Producer itself) out of the assignment group that triages all of these requests; the ...
Wanted to know the step by step process of update source setup from lower env to higher environment in servicenow
Hi Everyone, Need suggestion to remove on catalog form from Popular Items in Service Portal (ESS) without cloning widget/without doing any changes in OOB script. Could you please help me out on it.
Hi,We have a requirement to allow editing of specific field in "sn_vul_vulnerable_item" table, assigned to and assignment group field in particular. Also, the user can only edit the field if record is active and is assigned to a group that user is pa...
Which of the following actions is not supported by Studio?a. Format code indentation with JS Beautifyb. Enable context menu options to modify datac. Integrate with source controld. Download only the required session logs. Hi all, Can someone clarify...
I am working on Email notification , and I want to add a functionality that if there is a note in email Do not reply then end user must not be able to reply on the email in ServiceNow.Can anyone suggest what are the possible ways using which we can a...
HI Team, We have a custom application and form. We have written a onChange client script to populate the currency type based on other currency field. Its working fine in native UI on change as well as onsaving the record. While when we open the same ...
Does anybody know why Exclude & Preserve is not working in System Cloning in my case ? I checked in both table Clone Exclude Tables (clone_data_exclude) and Clone Data Preservers (clone_data_preserver) the table Application Registries (oauth_entity) ...
Hi all,I'm currently working on customizing the Service Operations Workspace (SOW) in the UI Builder and ran into a challenge. Use Case:When creating a new Incident record in SOW, I would like the Record Information Sidebar (shown on the right-hand s...
Hi Team, We have just upgraded our Servicenow instance from Utah to Vancouver and while exploring the new plugin manager, I tried to manually sync the plugin manager with the ServiceNow store. But now it gives this messageany idea why its not able to...
Story Description:As a system administrator,I want to send timely notifications to users who haven’t logged in for 30, 45, and 59 days,So that they are informed of inactivity and can take action before their roles and group memberships are removed on...
Hi everyone,in the @mention function in journal fields, the matching User Names pop up as choices. However, there is no way to distinguish between who is who for users with identical names: Is it possible to add the User ID in the results list, so we...
looking for a way change manager can add a message during a change freeze to the interceptor
Hello Team, what are the advantages of Teamspace? Is data storage in the team spaces isolated? If I make an adjustment in Team Space 1, the adjustments are applied to Team Space 2, for example if I add a field in Team Space 1. Link:https://docs.servi...
Hi all,Does anyone have knowledge on integration between Servicenow and JDE ?I would like to send catalog task variables as a CSV file & send it on a shared directory. JDE team will read the CSV file and update the status to servicenow staging table ...
