Update set retrieve is unavailable because another operation 'Retrieving update sets from ABC ' is running

sudhirhp
Kilo Contributor

HI I am getting below error when i go to update sources from last 7 days.

 

"Update set retrieve is unavailable because another operation 'Retrieving update sets from Dev' is running"

 

Can anyone kill the session or tell me how to restart my instance?

 

My instance

https://dev17527.service-now.com

 

Thanks

sudhir

 

 

 

 

8 REPLIES 8

Thanks , this solution helped even when the "Retrieve Completed update set" button is not visible. A scenario that may come across after cloning non prod instance with Prod.

yellow brick road !! thank you !!

thank you! 5 years later and your comment still helping out! 

Dave Becker
Tera Contributor

Solved for me too.  This popped up after a plugin uninstall stalled at 99% followed by an attempt to kill the progress worker.