Update view of the reference field pop up in SOW

Ravali999
Tera Contributor

Tuesday

We have a user field on SOW ..on clicking "i" of the refrence field shows a pop up view in SOW.We want to update the view by adding field but cannot find that view.Tried following the sys_popup view process but it is refelecting in native UI but not in SOW

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1 REPLY 1

Sarthak Kashyap
Kilo Sage

Tuesday

Hi @Ravali999 ,

 

I tried your problem in my PDI and it is working fine for me please check below steps.

 

 Please navigate to - <yourInstance>.service-now.com/table_name.do?sys_id=<yourSydId>&syspar,_view=sys_popup.

 

SarthakKashyap_0-1761720573321.png

Right click on form header and add click on "Configure"

 and then "Form Design". Try to add some feilds and save it

 

SarthakKashyap_1-1761720641940.png

 

Result 

SarthakKashyap_2-1761720658713.png

In SOW 

SarthakKashyap_3-1761720684385.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

 

 

 

 

 

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