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Using Document Viewer on Service Portal

Soeren Ravnhold
Tera Contributor

I have activated Document Viewer, and it works well for documents opened from a case. 

Anyone who knows how use Document Viewer from Service Portals?

1 ACCEPTED SOLUTION

Ashley Snyder1
Giga Guru

At the moment, the out-of-the-box Document Viewer is platform UI only.  https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/using-forms/concept/Docume...

There is something on Share that will allow the viewing of PDFs but I haven't tried it personally. https://developer.servicenow.com/connect.do#!/share/contents/7751922_sp_pdf_viewer?v=1&t=PRODUCT_DET...

 

 

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2 REPLIES 2

Ashley Snyder1
Giga Guru

At the moment, the out-of-the-box Document Viewer is platform UI only.  https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/using-forms/concept/Docume...

There is something on Share that will allow the viewing of PDFs but I haven't tried it personally. https://developer.servicenow.com/connect.do#!/share/contents/7751922_sp_pdf_viewer?v=1&t=PRODUCT_DET...

 

 

@Ashley Snyder 

Is it functionality still not available for service portal for quebec or rome release?