Resolved! What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
What is snatching in ACLs? what are other pros and cons of ACLs? what are High Security Settings?
Forum Posts
Resolved! How to set Scratchpad value's on subflows with True/False value?
How in the world do I set scratchpad value's on 'true/false' values.The Reset AD Password Activity in the PWD Reset - AD has scratchpad value's attached to a booleanHow??
Resolved! what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
what are benefits of ACL over Before Business Rule? where we get sms: rows are restricted due to Security Constraints(ACL or BR)?
How to Trigger a Flow Designer Action using Business Rule
Hi, I have an OOB Flow Designer called Add Comment of Scope ITSM Spoke when i open and click on Test and pass the Ticket number and Comments it is updating. Now i want to called this Action from a Business Rule for that i used below snippet but i a...
ATF + Catalog Item + Variable + Reference Look Up
Using "Set Variable Values" I'm trying to set a Catalog Item variable dynamically to a Change Record that was successfully created in a previous Test Step. If I hard-code the Change Record variable to an existing record the test runs as desired. Howe...
REST API Custom Error Response
Hi, We are trying to add custom response on mandatory variable check-in record producer REST API. Here is the code for the custom error message: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var recordProducerId = r...
Resolved! In Flow Designer how can I get the current login user?
Hi Guys, How can I get the current login user in Flow Designer? Thank you!
Service portal header to display hamburger nav for wider screen widths?
I have a slightly customised header, When the screen width shrinks (to about 992px) The navigation elements wrap down to another layer which I don't want, I want the hamburger nav menu to be displayed instead.I cannot see any classes being added via ...
Need to extract ZIP files in inbound actions script
I'm receiving a ZIP file from an Email, i need to extract the PDF files exists in that ZIP file and process in inbound actions. Does anyone have any idea on how this can be achieved. Tried below but no luck. -- ZIPInputstream Java package -- Data s...
Archiving Related Attachments for Incidents
I've tried searching answer for my question in the community. Though there are some posts regarding the archiving, I couldn't find a specific answer on archiving attachments. Kindly help with my query if someone have already completed the archiving f...
Resolved! Status displaying integer values instead of labels in list view.
When viewing the Base Items all page, and applying a filter of "Status is Pending Repair" or "Status is On Order" the list view shows the integer value of the status instead of the label of the status. See Below. It only appears to effect the Commu...
Resolved! Activity streams URI_REF link to the incident or task ticket.
When I use the activity stream, the user receives a notification "You have been tagged in ServiceNow". The link shows the ticket number, but the hyperlink takes me to the notification record rather than the incident record. How can I fix this so th...
what is the use of dynamic categories in service catalog.
Hi all, what is the use of dynamic categories in service catalog and where to use it. Please help
CSD - SCCM Deployment Failure
Hey everyone, Working to configure the default client software distribution functionality with SCCM deployments and having issues on the actual deployment portion. Before that, the following is working: Cconfigured the SCCM Instance, allowing me to ...
onChange script executing immediately after onLoad script runs on table
HI. I have written 2 scripts on a custom table. One script is of type onLoad and another of type onChange. onLoad script sets a calculated date in a date/time field. When I click on 'New' to add new record on this table, form view opens, onLoad scr...
