I’m working on changing the @mentions notification to include ticket details like the short description, requested for, Requested by, and assignment details. I’m not very good with javascripting. I’m looking for help to create an email script that c...
Hi, Is it possible to import PDF's with images as knowledge article's body ? Regards, Ayush Saxena
Hi, i was searching for this solution in community but couldn't find. I decided to build the solution by my own. here I'm sharing it.Requirement: This requirement is for new joiner order guide setup. the client come up with list of catalog items and ...
Hello, I have two tables. 1 - extends Task, 2 - stand alone table. I am trying to create a simle Flow. 1. When a record in table 1 is created as for an approval. 2. When approval is granted create a record in table 2. 3. Wait for record in table 2 to...
Dear all, I have a question regarding how to access a certain option from the server Script with CSS. the Server Script code is the following: (function(){ var gr = $sp.getInstanceRecord(); data.href = $sp.getMenuHREF(gr); data.target = options....
Requirement is for inbound email created incidents of a certain condition (category) to delete any attachment on the incident created. Idea is that for a certain group handling security ops type of tickets, we don't want malicious payloads being atta...
I am using the out of the box service portal and I would like to add a fifth icon/column to the basic vertical 4 icon across layout. Has anyone done this or can give me ideas on how to do this? I am not a programmer.
Hi All, I have a requirement where i need to hide one state in change management form based on priority . If Priority is critical and high need to add post implementation in process flow else need to hide .Can someone guide me correct way I have c...
My customers want to remove the option for users to upload picture button on the user profile on Portal. Also want to remove users ability to update 'title' on portal - seems that they can put anything in this field
Hi, In my developer instance, I have enabled the Integration Hub plugin. But I am not able to see "PowerShell" step under Integrations. Not sure how to get this any help is appreciated. Regards, Karthik
I'm working on a Catalog Item in the global scope. I'd like to make a cosmetic change for this one Catalog Item, re-labeling the Submit button to say “Submit for Approval”. Since there is apparently no way to configure this on the Catalog Item itself...
Hello,i have a similar issue to this thread The specified message was not found.The solution given by anurag92 works fine but doesn't allow to customize the page with other widgets./MyIT?id=list&table=u_user_packagesI would also like to display this ...
Hi All,I've created a business rule to create an outage record when the 'Outage Required' checkbox is flagged in a Change.However I'm finding that 2 outage records are being created. I've tried disabling the business rule to see if there's somethign ...
Hello, all I did some research and I came up with the below wiki link... But I wanted to know if anyone else has done this and what methods and steps did you take to have this done. Exporting Directly from the URL- Exporting Data - ServiceNow Wiki ...
I want to copy data created in one domain to another domain. Thank you.
