Using Knowledge for a Glossary of Terms

jeffblancato
Tera Contributor

Hi all,

I'm curious if anyone has ventured into using Knowledge to somehow house a glossary of terms. If so, it would be helpful to hear about how you've structured things -- whether you're, say, committing all terms to a single knowledge article vs. using multiple articles within a "Glossary" KB or Topic... how you're using templates... how you're accommodating terms that have multiple, domain-specific definitions...

If anyone had examples or experiences to share, it would be much appreciated!

-Jeff

6 REPLIES 6

hello,


Now that you have the business glossary, have you been able to leverage that list into other SN Applications?



I need to figure that out in support of a custom knowledge application for master data standards and controls management. It has many HTML fields and often the strategies and background sections have jargon that needs their own separate quick lookup definition. Linking to a KM Glossary inside SN would be perfect.


The App I have is to large to try and build those links manually so I was wondering if you are looking into a dynamic cross reference between your Glossary and other things.


thx


richard


We've linked to KAs from other areas in SN but not specifically to the Glossary.