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Resolved! Attachments in notifications

Hello all, I am working on a vendor project and having an issue with attachments in notifications. I have two PDF attachments that I am trying to include in a notification that goes out to an external customer (outside of our ServiceNow). I have writ...

email script.PNG notification email.PNG actual email.PNG email.PNG
YenGar by Mega Sage
  • 11652 Views
  • 13 replies
  • 4 helpfuls

Ceridian Integration (Dayforce)

Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...

Vdix by Tera Guru
  • 5568 Views
  • 2 replies
  • 0 helpfuls

Many groups need access to the same Quick Message.

Hi,I created a quick message, but I'd like to make it available to more than one group. Currently, I can only select one group at a time. Is it possible to grant access to quick messages for multiple groups? Have you had any experience with sharing q...

JoSte by Tera Contributor
  • 655 Views
  • 1 replies
  • 0 helpfuls

USB Switches- CMDB

For the first time, I received a request to add USB Switches as a CI record.  They will be accompanied by license keys.  I have done some research online and everything says netgear, ip device, or computer and non of those seem to be an appropriate c...

Tina Bowers by Tera Contributor
  • 1079 Views
  • 3 replies
  • 0 helpfuls

Cannot connect to SMTP server - Email Account

Hello, I have configured our test instance to use our company SMTP server by creating an email account record. I have configured OAUTH 2.0, which is functioning correctly. When I conduct a connection test I receive a cannot connect to SMTP server err...

Richo1 by Tera Expert
  • 7674 Views
  • 10 replies
  • 1 helpfuls