Virtual Agent: Tooltips on links + "Show more" in Script Response Node is it possible?
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an hour ago
Hello,
We switched from a Text Response Node to a Script Response Node using setHtmlPart() because we needed tooltips on our source links. Standard Markdown tooltip syntax breaks in the Engagement Messenger (URL encoding issue), but <a title="..."> via setHtmlPart works fine.
However we now have following open questions:
1. Markdown tooltip in Text Response Node Is it expected that the standard Markdown tooltip syntax does not work in a Text Response Node within the Engagement Messenger?
[1](https://example.com "Tooltip text")
2. "Show more" / Read more
The OOB "Shorten Response" is only available on Text Response Nodes. Inline JavaScript (onclick) is blocked in the Engagement Messenger. Any workaround?
3. Scroll behavior
The chat always scrolls to the bottom of long responses – the user has to scroll up manually to read from the beginning. Is there any way to control this?
Any insights appreciated!
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