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07-22-2022 06:51 AM
I was wondering if someone could provide some information in regards to the 'sys_ui_navigator_history' table that populates the History tab in the Unified Navigation in San Diego. Does anyone know how long this data is stored for a user or if there are properties to modify the behaviour of the data retention periods?
Thanks!
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07-26-2022 07:14 AM
Hi there,
Here you go:
https://your-instance.service-now.com/nav_to.do?uri=sys_auto_flush.do?sys_id=47df2726c3031010c5844b46dd40dd98
It's controlled by this Auto Flush record.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
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Mark Roethof
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07-22-2022 07:50 AM
Hi Ethan,
Try this Property
Procedure
- Navigate to sys_properties.list.
- Locate the glide.ui.nav.history_length property.
- Edit the property Value.
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07-22-2022 08:15 AM
Hi Ethan,
Check this link Please
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0861727
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07-26-2022 05:38 AM
Thank you for the reply. I can't see anything in the article that indicates for how long History entries are stored before they are 'cleaned' or even if there is such a process. Sorry if that wasn't clear in the question.
Ethan

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07-26-2022 07:14 AM
Hi there,
Here you go:
https://your-instance.service-now.com/nav_to.do?uri=sys_auto_flush.do?sys_id=47df2726c3031010c5844b46dd40dd98
It's controlled by this Auto Flush record.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
---
LinkedIn
Community article, blog, video list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field