what is the difference between com.glide and com.snc?

Ajay Ekka
Tera Contributor

‎01-24-2018 11:02 PM

what is the difference between com.glide and com.snc?

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2 REPLIES 2

Liju John1
Mega Guru

‎01-25-2018 10:57 AM

com.glide


Glide is an extensible Web 2.0 development platform written in Java that facilitates rapid development of forms-based workflow applications.



com.snc


Content packs with pre-configured dashboards, indicators, and other configuration records are available for multiple applications, plugins.


Liju John1
Mega Guru
In response to Liju John1

‎01-25-2018 11:01 AM

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Content packs are available for the following applications. The ID for each content pack plugin is listed in parenthesis.


  • Change Management (com.snc.pa.change)
  • Cloud Management (com.snc.pa.cmp)
  • Configuration Management (CMDB) (com.snc.pa.cmdb)
  • Customer Service (com.sn_customerservice_pa)
  • Customer Service (New) (com.snc.pa.customer_service)
  • Event Management (com.snc.pa.em)
  • Field Service Management (com.snc.work_management_pa)
  • Financial Management (com.snc.pa.fm)
  • Human Resources (com.snc.pa.hr_core)
  • Incident Management (com.snc.pa.incident)
  • Incident SLA (com.snc.pa.sla)
  • Knowledge Management (com.snc.pa.knowledge)
  • Problem Management (com.snc.pa.problem)
  • Project Portfolio Suite (com.snc.pa.ppm)
  • Request Management (Requested Item) (com.snc.pa.request)
  • Request Management (Requests) (com.snc.pa.request2)
  • Service Desk Chat (com.snc.pa.chat)
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