Where is the most recent "ServiceNow Platform SOC 1 Type 2 Bridge Letter " ? I already could find the pdf file of "ServiceNow Platform SOC 1 Type 2 Bridge Letter 09-30 2021.pdf ”.
Hi,In CSM portal, when we impersonate user with role sn_customerservice.customer, there are no records visible in All cases, Action needed, My cases, My case tasks, My requests. And when it comes with a user with role sn_customerservice.customer.admi...
Hi,How to edit the form layout of cases in the CSM portal. For example I need to add fields in the form. I am attaching the form view which I need to edit. TIA,
Hi everyone, Do onCellEdit client scripts work on lists in Workspace at all? I've tried onLoad, onChange and onSubmit and they work, but I can't get onCellEdit scripts to work in Workspace. I want to bring up a confirmation dialog box on a cell edit ...
Hi,I'm curious about how schedule import jobs using "Custom (Loaded Script)" interact with GlideSession data. If the session function is used when the form is created, based on this documentation, will the system release the session data when the imp...
I created a test scripted rest API and trying to call that from the javascript. However, I am getting the following error message. However, I don't get any error when I call that URL from POSTMan. ScriptedRESTaspx.aspx:1 Access to XMLHttpRequest at ...
Hi, I am trying to import an excel file with header starting from row 10. The problem I am facing is there are merged cells in first 9 rows that are causing parsing issue as shown in the image below. My question is, is there a script I can use in ...
Hello, I created a UI action button called create feedback in the workspace, the only problem is that it doesn't work, there is the button, now the code has to operate on a table that I created from scratch and it is called u_support feedback. I wou...
Hi, I've been trying to access one of the activities of the "Associate Implementer Career Journey", and every time I try to access, it sends me an error message. Has this happened to someone else? Thanks,
I have a Guided Tour that works on all Change Requests. But I'd really like to have a way of parsing the Guided Tour into smaller tours. For example, based on the STATE of the record, a Guided Tour to create a New Change and another Guided Tour on Re...
I want to install the Integration hub plugin for my PDI. I know I can not request from ServiceNow store due it's PDI,Can someone can tell me how to get PDI integration hub plugin?
Hi team,We are trying to integrate the ServiceNow with microsoft teams. When creating reference type variables such as application, category,subcategory.I encounter an issue where only 10 values of the reference type are displayed at a time. I am exp...
When I'm primary on-call, I would like to have the ability to let myself notified several times, before the escalation starts to the secundairy on-call member.I thought I should do that using the 'add contact attempt' button, but that doesn't work. A...
Issue:This page on the docs site says "Having more than 10,000 user preferences causes system degradation and UI performance issues." We have quite a few more user preferences than 10k. We've noticed some performance issues. We're not sure if they're...
