Hi Guys,I need your help.Could you tell me if the use of inbound actions to approve only via e-mail needs approval licenses?In this scenario, users are in sys_user table, but not has any kind of license. Regards
Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...
KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
Hi, i have create a record producer with more number of fields, and i want to hide some fields based on previous selection .I have created ui policy and since i want the same hidden fields in target record in table , i have checked the option applies...
Hi All, I’m trying to lock down an icon link widget on the portal to specific groups, but it only worked on my non-production instance and not my production instance. I did the following: The ‘Com.glide.service-portal.user-criteria’ plugin was instal...
Have you ever been frustrated by the limited logic available in ServiceNow user criteria? You're not alone. Many developers find themselves scripting custom logic to show or hide catalog items, knowledge articles, widgets, and other elements.But ther...
In which version this PRB is fixed PRB1709070?
Hi all, I'm trying to understand how fx_system_rate records are updated o inserted. Basically, I am trying to make a currency convertion between some currencies (USD,EUR, etc) to MXN. I'm using GlideConverter class to make this convertion, here's an...
Hi All,I have a requirement to add Approve/ Reject Button on the change form. I tried the below script but it is make all the approver no longer required including who approves it. And state is not changing. Thanks,Sam
Hello all, We have one requirement to set up ServiceNow App Launcher to be used in conjunction with Okta to enable users to access external apps for the employee center. Configuration completed to date :1. Installed Okta spoke plugin2. Followed Servi...
Hello everyone, I have a task in researching about the possibility of updating Azure AD user extension attributes using the spoke from a Flow. The description and the documentation of the Update user action doesn't specifically mention being able to ...
When an e-signature template is created against a task type, a document associated with the e-signature template can allow an e-signature to be created against the task. In HR, it's a native feature. HR Tasks of type "e-signature" will create an e-si...
