Hello! We need to configure a notification (like a basic Out Of Office in Outlook) that sends between specific times. The idea is that if someone emails in at 8pm for example, they get the notification back to basically say "office hours are between ...
Hi, Please let me know correction in the script, I want to Run a scheduled job every 1 hour to check mid server status.If any of the mid servers has been stopped for 6 hours, open incident.Open one incident per mid server when down (if open incident,...
We have noticed that some of the functions don't work for some users. we have selected any user to can read and can collaborate in knowledge base related list. for example when a user try to ask question on below screen when try to post question ...
I'm seeking help to create a knowledge article template with the following information and I would like to have it in the format as per attached screen grabs. Any setup help will be most helpful * Product(s) and Version(s) section* Problem statement ...
Hi all,We have published an App in ServiceNow Store, But now there is a requirement to change the name of the App.Is it possible to change the App Name which is already published in store ?
Hello, I am working on integrating Google with ServiceNow using a direct integration profile. I'm following these steps. When clicking "Get OAuth Token" on the integration profile and signing in with the Google admin account that created the project ...
Hi,I need to sign some callers in incident list by icons.VIP callers have to has the vip icon.New users (last 30 days) have to signed by another icon.I add 2 Field Styles rows one with vip condition and other for the new caller condition.That works g...
Hi Community, Please help me to get the concepts ,documentation on SonarClouds and is this available in ServiceNow store or not?
Hello Team, I have one employee service portal, which is developed in Record producer and one field on record producer name XYZ which is referenced to table. so, when you submit the request on password is generating, Now I have requirement we need to...
Hello, We want to supress our inbound email flow to not run on email where subject starts with 'Unsubscribe from" so that OOTB Inbound action will run for those inbound emails and for rest our flow will continue. But we dont have 'Does not starts wit...
How to create a catalog item to request onboarding related to a Service. Find all available onboarding types for a Service Offering below in the choice fields. Please help. Thanks.
Hi AllI am building a new catalog item named xyz user selects the sub-category popup should be visible.the total subcategory is count is 40 i have displayed 40 popups on the portal page, I am using Richlable text and client script also but the soluti...
Hi, We are creating a database with different 3 scoped custom tables, and they have nothing in common. We have created left join data base view with sys_id not null, however it shows extra and duplicate records and not the correct set of records. Ca...
Hi all. I defined and advanced reference filter on an attribute on a form. The reference filter is: javascript:"company.u_country=" + current.u_country On the form it's working. I added the same filter on the same attribute on a portal widget ...
Hi, I have a icon link created on portal home page upon click it takes to some external url, which i want to make visible only for particular users. I have a user criteria and i want to display only for those users. can anyone please help me how to...
