What is the minimum role required for a user to access CI Class Manager? To be able to View CI List and extract report from it?

Daisy Licup
Kilo Contributor

‎08-04-2022 06:28 AM

Dear Experts,

Few questions regarding the capability of CI Class Manager. Was thinking if this will be available to all users and will be a good approach to extract their own CI data report.

1. May I know what is the minimum role required for a user to access CI Class Manager?

2. Who can View CI List and extract report from it?

3. Is there a way to save the list format (with required columns) as a regular report created from CI Class Manager > CI List?

4. Are users having cmdb_view role will be able to extract data from CI Class Manager?

 

Thanks a lot for your help. Cheers!

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emir
ServiceNow Employee
ServiceNow Employee

‎08-04-2022 09:50 AM

the reference doc is here

Role required: Varies by action.

For example: CI List: Displays the CIs of the selected class. Lets you create CIs of the selected class and perform other operations such as delete.

Role required: Itil for reading.

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