Is there a way to filter the knowledge base by ownership group. We have a standard work category for our team and I would love to put a link that would show any articles that the topic standard work and the ownership group is one of my teams. I k...
Here is my situation... I have created a new custom table, called Issues. When I created the Issues table, I selected another custom table, Technology Service, as the 'Extends table'. Now, whenever a new record is created on the Issues table, the re...
Hello, i have two tables with there own rights (ACL). Now i put some fields from table A on the form from table B. Now I want that the user can write to this field of Table A. But all fields are readonly.The user has write/read access to that field ...
Hello, I'm trying to move a row which is in a Parent table to its Child table. While I know ways to manipulate the extensions of tables, I've not seen any ways in which we can move rows of a Parent table into it's Children's table. I've also seen w...
We are looking to display specific topics/categories in the pull down list of the knowledge home page to users based on an a setting in the audience field of the knowledge form and user type in the user record. Currently we filter articles using AC...
The GlideRecord when making UI Pages makes it very easy to set the number records display by SetLimit(). However, when grouping data with GlideAggregate, setLimit does not seem to come into play. I know I can do addHaving, but I'd much prefer not ha...
Hi, I get this error every time I try to use a Less Than Symbol (<) in a query while in a UI Page.Anyone else have similar issues or see something I am doing wrong??
Hi, community, I have a question about CI relationships, I know a lot has been written in SNC, I read a lot, but I still can't find exactly what I am looking for, so excuse me if repeating the topic. Here goes: I have a CMDB which is populated of m...
I have an HI incident on this, but I thought to ask the community as well. Has anyone noticed that Discovery scans are updating the wrong computer CI? Before the scan I have 2 computer CI's with different names and after the scan I have 2 CI's ...
I thought this would work, and I'm confused as to why it doesn't. In case it matters (which I think it does), we are currently on Berlin. We have a variable set with some common questions for many of our forms. Occasionally a team will request a...
Hello Everyone ,Please suggest me how to add Customer visible in Additional Comments fields on sc_task table. But this is already visible on incident table like :Additional comments (Customer visible): How can i bring this on sc_task(Catalog task) ta...
Hi, I am using Scheduled Import , while importing data in ServiceNow I found that some the records are showing "Pending" state in import set table which is new to me as I never worked on it before. Please anybody help on this.ThaxKiSh
While importing data in ServiceNow I observed some the records are appearing in "Pending" state in import set table which is new to me as I never observed it before.Has anyone faced similar issue before, please share...
Hello,We are setting up knowledge management as the next phase in the service-now roll out. We have English as standard languages and also French and Dutch. Currently I have the following problem with the page that has the search box on top (with the...
I found a strange problem related iFrame blocks when viewing on a mobile device: iFrame works OK on a desktop, but sometimes it renders a blank page when you open a page on a mobile device!!You can even check it on your own instance:There is out-of-t...
