What is the purpose of the Help field in the Field Label [sys_documentation] table?

Giles Lewis
Giga Guru

Is there any functionality associated with this field?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

The help field doesn't do anything it appears. It looks like they were going to use it at some point and never did. This question even goes back 13 years...

https://community.servicenow.com/community?id=community_question&sys_id=0d244329dbd8dbc01dcaf3231f96...

The ? mark icon is from accessibility setting: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725004

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @Giles Lewis 

if you fill that field, a question mark icon will appear right beside the field label. After licking on that icon the help text is displayed.

Kind regards
Maik

Allen Andreas
Administrator
Administrator

Hi,

The help field doesn't do anything it appears. It looks like they were going to use it at some point and never did. This question even goes back 13 years...

https://community.servicenow.com/community?id=community_question&sys_id=0d244329dbd8dbc01dcaf3231f96...

The ? mark icon is from accessibility setting: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725004

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!