What Role(s) are able to modify workflows?

markpellegrino
Kilo Contributor

To satisfy our SOX auditors, we need to show:

 

What role(s) within the Istanbul version can modify workflows

Thanks!

 

Mark

3 REPLIES 3

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi Mark,



Workflows - ServiceNow Wiki



See above link





Thank you,
Ashutosh


Aditya Telideva
ServiceNow Employee
ServiceNow Employee
Role title [name]Description

Activity creator


[activity_creator]


Creates and edits custom workflow activities, reuses custom activity data, and manages activity packs downloaded from the ServiceNow Store.

Web service administrator


[web_service_admin]


Accesses and uses REST and SOAP messages in the Orchestration activity designer. Creates and edits custom activities that use the REST web service and SOAP web service templates.

Workflow administrator


[workflow_admin]


Creates, edits, publishes, and deletes graphical workflows.

Workflow creator


[workflow_creator]


Creates new graphical workflows.

Workflow publisher


[workflow_publisher]


Publishes graphical workflows.

robpickering
ServiceNow Employee
ServiceNow Employee

Aditya's answer is very complete.   I would also just remind you that you can look at the "Workflows" Application Access as well:



Screen Shot 2017-11-16 at 10.20.34 AM.png


So, make sure you include "admin" in your results, as that role can of course access and change Workflows.



-Rob