Integrate ServiceNow and Neo4j data lake
HelloHas anyone integrated ServiceNow with Neo4j Graph Database? We want to push data from ServiceNow to the Neo4j data lake.Are there any out-of-box connectors?Thanks
Forum Posts
Resolved! ServiceNow Foundations: Three Easy Steps to Create a Workflow Using Flow Designer
I want to help you establish an understanding of how easy it is to build a workflow in the ServiceNow platform. A common challenge is where and how to start. A workflow is a discipline that we do or follow in daily life. It is a trigger response, an ...
ServiceNow Best Practice: Two Correct Steps on How to Create a Service Catalog
ServiceNow has created different routes for creating a Service Catalog. As a platform, it has significantly grown and constantly improves every six months accompanied by the latest technologies. However, what is being neglected, ServiceNow has provid...
ServiceNow Fundamentals: Three Components to Consider Before Creating a Service Catalog Request
The three components of a Service Catalog Request serve as its structure where you can easily establish the default behavior of a Request. This comes like a parent-child relationship where the start of the hierarchy is from top to bottom. Let us dril...
Attachment Validation on Employee Center
Hi AllWe have a requirement to make attachments mandatory for specific catalog items. If there is no attachment, a message should appear when I click on submit.And this is working on service portal on the backend but when it comes to employee center ...
ITSM PRO Monitoring Metrics
Hi,Are there any monitoring dashbords/ metrics in place for ITSM Pro especially for PI and PM that we can use for continuous monitoring of the models in SNOW?
ITSM Pro Monitoring Metrics
Hi,Is there any monitoring dashboards/ metrics in place for ITSM PRO especially for PI and PM that we can/ should use for continuous monitoring of the models?
PM Model requests failing
I am unable to get any reports when trying to perform a RCA or clustering job via PM Project.See attached screenshots
Catalog item secured to a group. Need requested by variable to see all users
I have a catalog item that is secured to one of our teams via the 'Available For' tab on the catalog item.Since the item is secured, the 'Requested For' variable doesn't see all users and you get an error 'item is unavailable for this user' when sele...
What exactly is a DB Drain in ServiceNow platform?
What exactly is a DB Drain in ServiceNow platform?ServiceNow Inc. has created various DB Drain change records for our instances in the past few months; however those are not accompanied by the usual KB Article with additional information; so I will l...
Icon or image library
I have an image/icon library that I found or was given many years ago ... I think it was from ServiceNow as the file name is sn_icon_g.zip. Does anyone remember this? And if it still exists or has been replaced by something else? I find it useful ...
Resolved! Get error - branch does not exist trying to import from GitHub
Hi Trying to follow the steps here on how to import an application from GitHub https://developer.servicenow.com/dev.do#!/learn/learning-plans/paris/technology_partner_program_quick_start/app_store_learnv2_buildneedit_paris_exercise_create_the_needit_...
UI Policy
There is Catalog item and under that there is 4 fields:Field 1: Are you onboarding a Hitachi Employee? (Select Box) option 1: YESoption 2: NOField 2: Select Company's Division (Select Box)option 1: ABoption 2: CDoption 3: otherField 3: Please outlin...
Resolved! on "related links" list, is it possible to show more than 20 records?
on "related links" list, is it possible to show more than 20 records? I already tried to change the sys_properties 'glide.ui.per_page' but looks like the list on related links are different. Any ideas?
Outbound email format
Hi all, I have created a flow that will automatically send an outbound email which extracts the description field from the incident record. however the issue is when the email is generated it is in a unreadable format. (screenshot email format) I wa...
