Where can I get the hard copy of the book for the ServiceNow Fundamentals course?

SMiller1
Kilo Contributor

Where can I get the hard copy of the book for the ServiceNow Fundamentals course?  I finished the Fundamentals course and cannot find it. I took the CSA exam and felt like I did well but failed, and ServiceNow does not show you the actual test so users can actually see what they missed. I find this unethically misleading on a lot of levels, especially when you pay for this class to help advance your career aspirations with a company.  This is sad because I see a lot of people want to get certified and we are in a pandemic being taken advantage of.  

5 REPLIES 5

ersureshbe
Giga Sage
Giga Sage

Hi, Can you refer the below link to order hard copy book but you can get the required info from servicenow.com / docs.service-now.com/ youtube. 

https://www.amazon.co.uk/s?k=service+now+tim+woodruff&crid=3C8EM4SVXY7MU&sprefix=service+now+tim+woodruff%2Caps%2C78&ref=nb_sb_noss

Please mark as correct answer/helpful if it helped.

Regards,

Suresh.

Regards,
Suresh.

Appli
Mega Sage
Mega Sage

Hi, sorry to hear this

You should have a welcome to the course'  email, sent to you by training@service-now.com; this email also contains instructions how to order hard copy of your ebook.

Hope it helps

Hope it helps

SMiller1
Kilo Contributor

Hello, 

 

Thank you for replying, I appreciate you!  I did not receive an email.

Hi, I see ... consider to open a support case on NowLearning page and ask for the same with a reference to Fundamental course you attended before.

find_real_file.png

Hope it helps

Hope it helps