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Resolved! Fix Script

Hello, On the problem table there is a field called known error which is true/false.   I am trying to set this for records where a Knowledge Article was created in the KE Knowledge Base.   Any assistance would be appreciated. Thanks! var knowledge = ...

SCCM Add to Device Collection activity

I am working with the SCCM Activity pack and specifically the Add to Device Collection activity.  The activity works great, but occasionally we may have an invalid collection name passed into the workflow.  I would like to capture the error and write...

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Rick Mann by Tera Expert
  • 1019 Views
  • 1 replies
  • 0 helpfuls

Resolved! Edit Widget Instance

On our portal when someone checks their incident it goes into the ticket form and there is a widget instance calls sessions that displays some data.  I need to add a field to this and cannot figureout where to make this change.   Any help would be a...

AndyB5000 by Mega Guru
  • 1181 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to Set Default knowledge base properties ?

Hi All,In my environment i created two knowledge bases i.e 1. known error knowledge base 2. Incident knowledge baseI updated default knowledge base for Known error via this properties   ...glide.knowman.task_kbknown error knowledge base working fine ...

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kesava by Kilo Contributor
  • 4685 Views
  • 16 replies
  • 2 helpfuls