I generate a formatted file from a script in Orchestration and need to put it on the MID server. We are attempting to create a file from our ServiceNow instance using attributes from an Incident which will trigger the workflow, placing the generated...
Hi: I'm creating a service catalog to assign assignment groups to a user. I want to have the main workflow call a sub-workflow that will update the user record with one assignment group each time. So the main workflow will have the user record and al...
Hi Everyone, I'm having an issue adding multiple group memberships to a users AD account via the OOTB Orchestration activity "Add User to Group" for Active Directory. Here is the failure message in the workflow: In the workflow above, you can see t...
can anyone tell me about application field(sys_scope)?? i want know what they applied for application field to make readonly?? I checked data policy,ui policy,client script,and acl but nothing is applied?? anyone help me??
We are interested in changing the way error and info messages are displayed on catalog items. We use g_form.showFieldMsg on many of our forms, and would like to find a way to change the HTML this function inserts into the DOM. We would like to ha...
Hi Everyone, I am hoping someone can assist in a solution that pauses requested items from moving forward after begin, until other RITMs are completed (in the event that the request has a RITM for create a new user). Any creative and simple ideas t...
Hi talentsDo you know what is the purpose of "Approval Column" and "Approval Journal Column" in Approval activity? There is an explanation in the wiki, but I'm not sure what is it used for? Thanks,
Installed Solarwinds Alert Integration in SNOW. https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Articles/How_to_Integrate_ServiceNow_with_the_Orion_Platform_-_Video In the above url, #5 looks different for us. I don't see a...
We have Azure AD and have provisioned ServiceNow through the Azure portal. We're in the middle of syncing all our attributes into ServiceNow (so syncing is working), but we can't find a way to import any user's manager, it doesn't seem to be an att...
1. Does using the underscore character ( _ ) make a difference when entering search terms in the Meta field on the knowledge form?For example does: reset_SAP_password provide a different search relevancy score as compared to simply en...
This article indicates that you can use wildcards (* for multiple characters, % for single characters) when searching lists, but it doesn't seem to work. For example, if I want to find all servers in the CMDB where the Name is pi%w001 (so pipw001, pi...
Hi All.I am new to ServiceNow and wondering if my process documentation can be imported to ServiceNow (workflow). I can export the documentation into BPMN, BPEL or XML format.Does ServiceNow support a way to import the documentation?If not, are there...
Hi I'm totally new to this, so please bear with me. And, if you know of a particular place I could get further information, please let me know. Anyway, here's what I'm struggling with: We have made a form for submitting an incident using the Record P...
Hi, I am currently creating a catalog request to have our users request access to a ServiceNow assignment group through a form on the catalog and add this to their ServiceNow user account. I don't know what activity I can use in a workflow to automa...
Hello all, I have a lookup multi select that displays one or more choices (dependent upon the number of values returned by the ref qualifier). It appears that the first of the values returned is the default. Is there a way to do this so that there ...
