Where can I get the hard copy of the book for the ServiceNow Fundamentals course?

SMiller1
Kilo Contributor

‎02-15-2022 06:09 AM

Where can I get the hard copy of the book for the ServiceNow Fundamentals course?  I finished the Fundamentals course and cannot find it. I took the CSA exam and felt like I did well but failed, and ServiceNow does not show you the actual test so users can actually see what they missed. I find this unethically misleading on a lot of levels, especially when you pay for this class to help advance your career aspirations with a company.  This is sad because I see a lot of people want to get certified and we are in a pandemic being taken advantage of.  

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Gaurav Shirsat
Mega Sage

‎02-15-2022 07:55 AM

Hello 

If you want to  purchase a hardcopy of the course book, you need  to reenroll and elect to receive it via the link attached to the email communication about your course enrollment. The link is only good for a certain time period and once it has passed, you'll be unable to obtain it.

Please refer similar situation with another user where allen have posted an way to proceed on such issue.

Link

Refer KB Article from ServiceNow

Mark my Response as Correct or Helpful, if you find it Appropriate.
Gaurav Shirsat : ServiceNow Community MVP 2022
https://www.linkedin.com/in/gauravshirsat/

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