Where can I select or set priority on VTB Cards?

Pam Kram
ServiceNow Employee
ServiceNow Employee

HI!

I've created a freeform board to track activities for a project - as I add cards, they seem to be defaulting to Priority - 4 Low.  Can someone point me in the direction to where I can find instruction on how to assign priority on a card (other than via a label)? Thanks in advance!

Pam

1 REPLY 1

Mohith Devatte
Tera Sage
Tera Sage

hello @Pam Kram ,

i think from free form board it will now ask you you to fill the fields for vtb task so i can suggest one workaround where you can write an Before insert business rule like below on vtb_task table 

with script as current.priority="your priority value";

this automatically sets your priority valuefind_real_file.png

find_real_file.png 

PLEASE MARK MY ANSWER CORRECT IF THIS HELPS YOU