Why am I being redirected to App Engine Studio from my instance?

Rob12 · ‎10-08-2021

Hi

I am using the link:

https://dev101419.service-now.com/

But as soon as it loads, the page redirects to:

https://dev101419.service-now.com/now/appenginestudio/home

Not sure why, so I cant access my instance. I am very new to servicenow. Any help would be ace.

Thanks, Rob.

Harsh Vardhan · ‎10-08-2021

May i know what role you have ?

Are you an admin user?

Can you open "https://developer.servicenow.com/dev.do" and go to "Change User Role" and set your role as admin.

Quick Demo:

If my answer helped you, kindly mark it as correct and helpful.

View solution in original post

Steve147 · ‎10-26-2022

Old thread but...here's what I kept doing wrong...

I was adding dev.do to the end of my PDI URL.
For example: https://dev101419.service-now.com/dev.do

Once I copy\pasted the developer site URL (not my PDI !!!)

https://developer.servicenow.com/dev.do

It worked right away.

awsfresh01 · ‎07-28-2023

Not Helpful. Many user have mentioned they have Admin roles but still they are not able to launch the page.

Lakshmikanth BS · ‎11-21-2021

Hi,

I have the same issue of redirection to App engine studio. While I try https://developer.servicenow.com/dev.do" the "Change User Role" is disabled for me. Please help.

Paul148 · ‎12-22-2021

I have the same problem too, it redirects to appenginestudio/home. I have tried it on Quebec verson, the same error occurs as rome. I have also cleared my browser cache too. The same error shows up still. I have requested and tested it on multiple instances.

Tim Spiller · ‎03-10-2022

Updating the user role to "admin" solved my problem.

Thank you!