Why am I being redirected to App Engine Studio from my instance?

Rob12
Tera Contributor

Hi

I am using the link:

https://dev101419.service-now.com/

 

But as soon as it loads, the page redirects to:

https://dev101419.service-now.com/now/appenginestudio/home

 

Not sure why, so I cant access my instance. I am very new to servicenow. Any help would be ace.

Thanks, Rob.

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

May i know what role you have ?

Are you an admin user?

Can you open "https://developer.servicenow.com/dev.do" and go to "Change User Role" and set your role as admin.

 

Quick Demo:

 

find_real_file.png

 

If my answer helped you, kindly mark it as correct and helpful.

View solution in original post

13 REPLIES 13

I am already an admin user and still I am redirected to the app engine studio

Rajesh Guntredd
Kilo Explorer

Updating the user role to "admin" solved my problem.

 

thankyou 

awsfresh01
Tera Contributor

I am also struggling for the , I am with Admin role but no luck

Sarvesh Khole
Tera Contributor

Hello,

I have an admin role, but when I launch the personal instance with https://xxxxxxxxxx.service-now.com/navpage.do it takes me to https://xxxxxxxxx.service-now.com/now/nav/ui/classic/params/target/ui_page.do%3Fsys_id%3D4b3d0690934.... I checked my role on developer site and it is showing admin role. Please guide me how can I fix this. 

Thanks