Why are my Variable Not Saved in Catalog Task or Request Item?

[kwenzel]

Hi,

I have a a variable defined on a catalog item which I want the fulfiller to be able to change later on in the workflow from the Request Item or Catalog Task screen.   I have two issues with the variable:

1.   The variable is defined as a yes/no variable, yet when shown in the variable editor, it display as a simple text box, not as a dropdown with Yes or No selections.

2.   When I go to change the item from "Yes" to "No" and save, my edits don't persist.

Here is a screen shot of the variable editor on the requested item:

What could I be doing incorrectly?   Any hints are appreciated!

Thanks,

Kris.

[kwenzel]

Hi - that didn't work... also I changed the field from Yes/No to single line of text to keep it simple.   That didn't work either.

Kris.

[SC10]

Did you solve this issue?

[Vladi1]

Could you check "Include none". That way it would default to none all the time.

Actually I reviewed your screenshots and you set default value to "yes". Remove default value as well and test it one more time...

[SC10]

Hello all. Was a solution found to this issue?

Thanks

[Fabrizio Mainar]

Hi! Same situation here on Kingston, any solution please?? 😞