Hi All, I have a requirement where a custom field 'Row/Rack location' which extends from the 'cmdb_ci' table needs to be updated on 26 different classes. Currently a Transform map is configured on one target table - cmdb_ci_hardware where it updates ...
Just making sure our bank holiday entries are sorted and came across this. Should the type be set to 'Excluded' when you wish SLA's to pause on a schedule entry?
Is there any alternative of "g_list.getChecked()" to use in client script to get the sys_id of selected records?? I am trying to get the sys_ids of selected records from the related list but it is giving blank alert. Thanks, Udit
I am Doing Glide record for one table and there i need to put one query or Encoded Query that the field "Contract_ID" should not starts with string "CW". Contract_ID is the string field , i only wants the record where contract id is not starting with...
Is it possible to automatically raise a service catalog request using time trigger in flow designer?
Hello, I am building a flow and is appears to me as if this if statement is wrongly evaluating as true. Here are two examples, one when comparing sys_ids and the other comparing strings, "Start" and "Stop." In both cases, since the sys_ids matc...
I added a print button, I want to print the current screen when the print button is pressed please help me
Hi All, Why we getting this error "OAuth flow failed. Verify the configurations and try again. Error detail:invalid_request, Missing parameters: access_token". What will be the issue and how can I solve this one.
Hi Community, what happens when we clone a source instance which is in San Diego version to a target instance which is in Rome Version ? Will the target instance gets upgraded to San Diego version automatically ? and will it contain all the data of t...
Hello I am trying to load data from excel file to existing staging table. What I am expecting is that the date would be loaded into the existing field.However, new field was added and the data was loaded to the added field. In the Excel file, header ...
Can anyone explain the difference between Change Model & Change Type? I have a requirement to define a 'Major' and a 'Minor' change with the only difference being the approval groups Thanks!
When using the ask for approval action in flow, two entries are generated in the custom table's approval history and activities fields. This table is an extension of the tasks table. If I ask for the approval manually using the related list, this b...
Hey all, How can I enable email sending and receiving? Every time I toggle the switch in Manage Email Properties tab - I get the message "Something Went Wrong, Please Try Again" I also cannot edit the Email Properties page within my instance. Is the...
Hi All, I configured Channel, Queue, Assignment Rule, and Skill Determination Rule. and When I create a case It routes as per what I configured in the above steps. but there is one thing I wanted to confirm with you guys. when an Item is created it g...
Dear All, I've an requirement to add cc'ed users in email to watch list using inbound actions. it's working for me when i add a single user in cc, but if i had multiple users like 5 and all its not working. Can someone help me on this. below is the c...
