Why don't be able to change new dashboard on Admin Home?

TatsuyaY · ‎01-10-2025

Check Env: PAD Ver. Washington

I added new dashboard on Admin Home.

But I can't change new dashboard and edit it.

Please let me know if this is a bug or specification.

Dr Atul G- LNG · ‎01-10-2025

Look like it is product issue, you can log a Now support case for this.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎01-10-2025

Hi @TatsuyaY

What error you are getting to edit it?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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TatsuyaY · ‎01-10-2025

Thankyou reply.

＞What error you are getting to edit it?What error you are getting to edit it?

I have attached a screenshot of the results of selecting it.

As you can see in the attached image, no errors or anything are displayed and no changes are made. ( Console of web browser is same. no errors.)

So I'm in trouble because I want to investigate but can't.

Dr Atul G- LNG · ‎01-10-2025

Look like it is product issue, you can log a Now support case for this.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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TatsuyaY · ‎01-10-2025

Thanks for the advice. I'll ask Now support.