Why is it showing "You are either not authorized or record is not valid" ?

[Souvik Das1]

I am trying to make record producer public and for this part it is showing like this.

[Tapish Sharma1]

Hi Souvik,

to make record producer public, you can simply remove criteria from "Not available" related list under record producer.

kindly mark helpful or correct if this answers your query

[Souvik Das1]

There is no criteria given under not available section.

[Tapish Sharma1]

The message is not  an issue as mentioned by Abhijit

kindly mark helpful or correct if this answers your query

[Abhijit4]

This looks like your service portal page, where one of the widget or part of the widget is showing default message which shouldn't be your concern.

Let me know if you have any further queries.

Please mark this as Correct or Helpful if it helps.

Thanks and Regards,
Abhijit
Community Rising Star 2022