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Restrict export of single column

Hi All,I have a requirement where i need to restrict export of single column . The column should be present in list view but whn exported all other columns of list should come but not the restricted one.Kindly let me know for possible solutions.Thank...

Vijay Kumar by Tera Contributor
  • 1475 Views
  • 8 replies
  • 1 helpfuls

sc task is not being created

Hi community,I have a workflow on request item table that just create a sc task when an item is requested. The default stage workflow is defined to "waiting for approval" on the stage field on the sc_req_item table. I modified the default workflow s...

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lexdiaz by Giga Contributor
  • 2437 Views
  • 3 replies
  • 1 helpfuls

Move Dashboard from test to prod

Hi All,i tried the steps from Trying to move a PA Dashboard from dev to test via update set. How does the "pa dashboard" itself get added to the updat… i didn't find anything under sys_grid_canvas.list   so i just skipped step 7.7.   and committed u...

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omsa1 by Kilo Guru
  • 3514 Views
  • 1 replies
  • 0 helpfuls

Variable data validation

Hey There Community!Trying to do something that seems pretty straight forward but having a hard time finding the best mechanism to achieve this.We have a requested item in our service catalog in which we'd like to do some data validation on.When user...

TheSonOfMogh by Kilo Contributor
  • 2151 Views
  • 7 replies
  • 4 helpfuls

Default homepage for new users

When a new user is added to the system, and they first login, if they have the itil role, they are brought to the ITIL Homepage.I want to leave the ITIL Homepage alone, but change the default page new users with itil get.How can i specify a system wi...

Autosave for KB article creation forms

By default, the text editor or the article creation forms in Service-Now does not offer auto-save feature. One of our users encountered a problem wherein he was drafting his article and the browser crashed.To improve user experience, we want to add A...

hanaphouse by Giga Guru
  • 1243 Views
  • 2 replies
  • 1 helpfuls