Hi all,My current client wants to display a few reports on his portal but the drill-down only gives him an empty list because of ACL.This is expected, but then how would you disable the drill-down from the start ?I thought of a few ways already :* ru...
I have a report with Trend, Group by Company and trend by created, aggregation is count.Is it possible to sort the graph and the display grid by the aggregation?At the moment it is sorted by the grouped by field, in my case the companies.I would like...
Current Version: IstanbulIssue: Non-licensed users not able to view images in KBsAfter the upgrade to Istanbul we found that non-licensed users are unable to view images in KBs. When I impersonate a user with a license the user is able to view all im...
Can anyone assist with a script to fill a Yes/No field based on another fields selection.Background Information:This is an Order Guide item. I am creating a catalog client script called: Set Agreement Value Based on DeptThe Order form requires fi...
I am building a new service portal. So i did create a copy portal of default service portal. But I don't want to use out of box index page in it. I want to clone the oob index page and perform customization on it. Please let me how to do it. I ...
Hi allPlease can you help. I am trying to automate license allocation to users based on user request and available licenses in the system. However GlideRecord and query on license_details table doesn't return me desired results. Please find below the...
helloI need to change the title of the cards on the Visual task boardalso, i need to change the form layout on the popup cardsAny suggestion?Thank you!
We have a scoped application that is a large, detailed structured knowledge repository on specific data standards. While the knowledge ther eis not appropriate to be in a KB DataBase, discussion and ongoing improvement to it is a great application of...
Hi, is there a server side script functionality in servicenow likectrl + alt + shift + j for client scriptto be runned in the currect opened record?Thanks,Tadz
Hello,For one of our clients I am implementing the visual task board plugin.They dont want to make use of flow- and guided boards.I used the ui context menu to make the users unable to select these boards.Sadly servicenow shows an URL in the visual t...
how to add submit button in the catalog item forms instead of shopping cart
We are getting the below error with orchestration running powershell scripts using VMware PowerCLI, believe the import module Initialize-PowerCLIEnvironment_Custom.ps1 maybe causing the issueScript (runs find from the command prompt)import-module...
Hi All,I want to send notifications to group member's when there group is assigned to ticket, I don't want to send notifications group manager.He is not a member in group , But still he receives notifications. Just he is a manager for the group. Who ...
Can anyone share the max limit of KB article source code -- by number of characters or by number of lines?If no limit, how do Service-Now handle long KB articles.The reason for this is that we are pushing data into Service-Now which will then generat...
Hi All,I am creating an ACL to restrict a user with a custom role to access and update Incident records.I have tried to create a Read ACL rule with the following configurations:However, if i tried to impersonate a user with a 'bu_itil' role, those 3 ...
