Why is System OAuth not in the navigation pane?

Ethan17
Kilo Expert

I'm trying to follow these directions (https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/security/task/t_CreateEndpointforExternalClients.html). It appears OAuth 2.0 had been enabled several years ago. However, I don't see System OAuth or Application Registry under System OAuth. I've verified the plugin for OAuth 2.0 is installed. I can see the system property 'com.snc.platform.security.oauth.is.active' is set to true. My account has the admin role.

System Property active:

 

Plugin Active

 

Navigation pane empty:

1 ACCEPTED SOLUTION

Ethan17
Kilo Expert

I finally found the answer to my question. I don't have the role required to see the Module. I had to go to System Definition > Modules and search for it there. I then found that oauth_admin was the only role granting access which I did not have.

View solution in original post

3 REPLIES 3

Raj_Esh
Kilo Sage
Kilo Sage

Hi Ethan,

 

I am able to see the OAuth in the application navigator.

 

Can you log off and login and see if that fixes the issue? Hope it helps.

 

find_real_file.png

 

Thanks,

Raj

--Raj

Tried that, still not working unfortunately. I should also add that this appears to have been active for years before I got here. So I'm not sure what the history of it is.

find_real_file.png

Ethan17
Kilo Expert

I finally found the answer to my question. I don't have the role required to see the Module. I had to go to System Definition > Modules and search for it there. I then found that oauth_admin was the only role granting access which I did not have.