Hi Everybody,I'd like to use a dot walking in a field when creating an ACL.By default, when creating an ACL, I can choose a field of a table, but not a field of another table (I mean table that is referenced).See screen captured in attachment.Thanks ...
Hi,In knowledge workflow, Approval - group activity is missing.How to add this activity in workflow , have to set the group approval.
Hi,I am trying to create a client script that will run against a Date variable that will only let end users select days at least 3 business days in the future. I was able to create one that will at least 3 days in future but they are still able to se...
Is anyone aware of any easy way to mimic the popup view of a KB article like the screenshot shown below. This screenshot was taken after I clicked on a KB link on a Contextual search result. I would really like to use this feature on Catalog Requ...
I am trying to import knowledge articles from excel sheet which are in published state. When I import through transform map or direct import method, the articles are imported in to "Draft" state. Any different approach or idea in order to import publ...
Hi, We have a performance issue with Reference fields on one of our Order Guides when accessing it using Service Portal. The Reference Fields take a long time to load their values/bring back suggested results ~2 minutes. The reference fields work wit...
I have table with a date field. Sometimes that date could fall on a Tuesday, Wednesday, Thursday, Friday, etc.I want to find the Monday of the week that date falls in. Is there a specfic function to find a specific day of a certain week? I kn...
Question as above. I am trying to display a float type number on a list view with two digits after the decimal, as in the JavaScript toFixed(2). Is there any way this can be done without changing the type of variable on the table?Thanks in advance!
I am fairly new to Service Now so please have patience with me. I have created a Service Catalog Request for a firewall request that once you click Order Now button creates a Request Item. Currently all the variables and attachments copy over fro...
Hello, Normally the MID servers will be determined by IP Ranges and Capibilities. (IP ranges are to static we want to determine it dynamically)We want to dynamically determine the MID server based on a TAG and based on that TAG we want to start a sc...
I know how to edit multiple records in list view, when I want to add/update the value of a column. But, is it also possible to CLEAR the value in a column with list view?
Does anyone know how to decrease the vertical margin/spacing above the 'How can we help?' text on the Portal homepage (index)?I have tried assigning a padding and margin-top property on the homepage widget but couldn't get it work. Changing the heigh...
Hi,I have a single line variable in sp which i need to validate whether this value exists in the table record. if it exists, it will prevent the form from submmiting and shows the error message below the variable. I am using the following in catalog ...
Hi, I'm in the middle of going through all ACL for our Configuration Items. Here's what I'm looking for:A role that have read access to all the tables that extend [cmdb_ci]. Here I'm thinking of using the itil role but exclude the delete/write/crea...
Hello everyone, In the service portal, I am trying to get the value of one field in my widget, to use this value for redirectionSo I have tried in my controller $scope.page.g_form.getValue('u_otp'); , I have field name u_otp in my form but this doesn...
