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‎07-21-2016 01:15 AM
Hi,
I would like to know if we have Documentation about Helsinki Service Portal limitations and best practices, specially when building Widgets for Record Producers?
For example, in the CMS, I was able to create a UI Page to have a "complex variable with dynamic number of rows", when we submit, the data are sent to a string field using a client script and in our Record Producer script, we were able to use this string field to create the corresponding records.
We are trying to build the same feature with Widget (as UI Pages don't display on Service Portal) but we don't succeed to retrieve the data when we submit the record producer.
I looked in Service Portal examples (HR...) but didn't see anywhere an example where data are retrieved from a Widget and used by a Record Producer script.
Apart these technical issues, the customer and us love the new Service Portal
cc: nathanfirth, ctomasi
Solved! Go to Solution.
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‎07-21-2016 09:54 AM
In record producers and catalog items you can also embed a Service Portal widget which could be used to accomplish the multiple rows as shown above.
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‎07-25-2018 01:59 PM
We have developed a embedded widget inside a record producer. Our next step is to make these fields in the record producer from the widget mandatory. How can this be done
Jerry Hadesman
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‎10-10-2016 01:48 PM
Hi Chuck,
Patch 5 should solve your first issue with the layout 😃
//Göran