With business rules Is it possible to delay the execution of the script by about 30 seconds?

[SS64]

With business rules Is it possible to delay the execution of the script by about 30 seconds?

[Hitoshi Ozawa]

Instead of putting a delay in the business rule, create a scheduled job that will create an event after 30 seconds. Create a flow with a script to execute on a trigger.

[SS64]

Thankyou.

Could you tell me more how to do?

[Gaurang Soni Aa]

Hi,

For a similar requirement I created a function to pause execution for a while,

but I wouldn't recommend to use it for longer duration like 30 seconds, but still just in case you need it.

	function pause(time){  
		var t1 = new GlideDateTime().getNumericValue();  
		var t2 = new GlideDateTime().getNumericValue();  
		var duration = t2 - t1;  
		while(duration < time){  
			t2 = new GlideDateTime().getNumericValue();  
			duration = t2 - t1;  
		}  
	}

Please mark as helpful if it helped.

Gaurang Soni

| https://aavenir.com |

[Ankur Bawiskar]

Hi,

Can you please explain your business use-case/requirement around this

You can delay it by 30seconds something like this

But better way is to use eventQueue() approach

(function executeRule(current, previous /*null when async*/) {

    // Add your code here

var ms = 30000; // 30 seconds to milliseconds

var endSleep = new GlideDuration().getNumericValue() + ms;
  while ( new GlideDuration().getNumericValue() < endSleep) {
   //wait
  }

// then your logic

})(current, previous);

EventQueue approach:

Instead trigger a scheduled event from your BR which in turn triggers a script action having script to update the metric instance. You can schedule an event to run in future at any given time.

You need to register a new event in event registry. Check this URL
https://developer.servicenow.com/app.do#!/document/content/app_store_learnv2_automatingapps_newyork_...

Put this code in your BR-

var dateTime = new GlideDateTime();
dateTime.addSeconds(30);
gs.eventQueueScheduled("your_event_name", current, "previous_value_to_be_set", "", dateTime);

Regards
Ankur