Workflow Studio - Flow Not Triggering Consistently

[peterisevans]

Hi, I have created a flow using the Workflow Studio, which looks at the most recent discovery date to check if a device has been seen in the last 90 days.
I can change the discovery date manually on the device for testing purposes and sometimes the trigger will fire and an email will be sent but sometimes the trigger doesn't fire and no email is created (confirmed by checking the system emails queue)

As shown below I have filtered down to two test users.

Can anybody help me ensure the trigger will always fire.

[Ankur Bawiskar]

@peterisevans 

Is the flow getting triggered?

Check by manually updating the record which satisfies the flow condition and see the flow execution context and see where it fails

If my response helped please mark it correct and close the thread so that it benefits future readers.

[peterisevans]

Unfortunately the flow is not getting executed by changing the record manually, but successfully triggers when running the test on the same computer record and changing the same field name and same current value.

[Ankur Bawiskar]

@peterisevans 

did you see the flow contexts in executions?

[peterisevans]

No flow contexts shown in executions unless ran through test

[Ankur Bawiskar]

@peterisevans 

Did you check by creating some dummy flow on any OOTB table and see if that flow runs after publishing?

If not then some issue with your flow engine in your instance

Did you check in flow context table if that flow is in "Queued" state?

check these links

Flow are getting queued or delayed execution 

Flows are not Triggering when the Condition is met 

If my response helped please mark it correct and close the thread so that it benefits future readers.