Wrokday Authentication issues

[Casey4]

When trying to setup Workday spoke using Oauth, after doing the registry, there is a step for Get Oauth token.

This opens up a workday UI screen instead of using the token to connect.

My understanding is this username/pw screen should not pop up because that would make it basic auth.

What could be the issue here? is the WorkDay setup not correct? or something missing in ServiceNow?

[MURALIR20469232]

Hello @Casey4 ,

Please find the below community links and let me know is you are still facing the issues.

https://www.servicenow.com/community/developer-forum/workday-and-servicenow-integration-oauth-access...

https://www.servicenow.com/community/servicenow-ai-platform-forum/oauth-2-0-connection-with-workday/...

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[Tanushree Maiti]

Hi @Casey4 

You need 

• Authorization URL
• Token URL
• Client id
• Client secret

With proper permission on the integration account (Client ID)

[Casey4]

What would be proper permissions?

[Josh Pirozzi · Accepted solution]

Hi @Casey4 ,

We are implementing this integration now and just went through this situation. What isn't covered / documented is that you need the Workday admin to provide both OAuth and Basic Auth Account Credentials.

What you're seeing is correct. You'll request the OAuth Token and then, in the logon pop-out, you need to provide the Basic Auth Credentials.

Hope this helps!

Josh