Your text query contained only common words or ambiguous wildcards*

[hanaphouse]

Can you guys help me on why am I getting this and what's the mechanism behind? Thanks!

[ashwinkumar_pat]

Hi

Is this a search on KB?

~@$#

[hanaphouse]

ashwinkumar.patil@wipro.com yes this is a Knowledge Base search.

[ashwinkumar_pat]

I could reproduce this and after some juggling here is what I found...

You are not getting the result for word "problem" is because your search may have been configured not to index it.

Search for Text Index Stop Words in app navigator to locate this module and see if "problem" has been added as a stop word.

To get the search results on the word "problem", set Active flag on "problem" stop word to false.

[ashwinkumar_pat]

I word of caution, You may want to try it first on sub-prod instance. Once you are sure that it really works, do this change on production during non-business hours. I guess this change will kick-start search re-indexing.