Delay in Receiving PDI on Yokohama Release – Over 7 Hours Waiting

HossamE
Tera Contributor

‎05-28-2025 03:07 PM

Hi everyone, I've been waiting more than 7 hours to receive my PDI (Personal Developer Instance) on the Yokohama release. Is this delay normal? Is there anything I can do to speed up the process or check the status? Thanks in advance for your help!

  • 468 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-29-2025 06:39 AM

Hi @HossamE 

PDI doesn’t come with support, which means no one can assist her. What I can suggest instead is to take the Yokham release request for a lower version and then update it — this way, you might get the PDI quicker.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

AndersBGS
Tera Patron
Tera Patron

‎05-29-2025 02:03 PM

Hi @HossamE ,

 

It really differentiate. In general at current moment, ServiceNow have some general issues in relation to PDIs - also listed at https://developer.servicenow.com/dev.do .

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls