my instance is down
https://dev384951.service-now.com/it is down, please check and make it up
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Data Migration
I need to get users , hr profiles, Health and safety users in to test instance from prod, how can we do it without cloning.
ServiceNow REST API returns 401 Unauthorized and SOAP connector access failure
I am integrating MuleSoft with ServiceNow Incident APIs.Environment:- ServiceNow Instance: dev182212.service-now.com- MuleSoft Anypoint Studio- Authentication: Basic AuthenticationIssue 1:ServiceNow SOAP connector connection test fails with:"You don'...
Urgent PDI Recovery Request – dev184158
I am requesting assistance with my Personal Developer Instance (PDI)PDI dev184158I received an inactivity warning stating that my PDI would be reclaimed after the end of day August 13, 2026 PST.I understand that the PDI was reclaimed because of inact...
Instance is offline
Hi team,My Personal Developer Instance has been offline for 4 days now. The instance shows:"Instance Offline: Recovery may take long. You can wait, or release it now to request a new one."Instance ID: dev341795Instance URL: https://dev341795.service-...
Best practices for monitoring and restricting SDK / pro-code access for ITIL (nonAdmin) users ?
Hi Community,We are starting to use the ServiceNow SDK (`@servicenow/sdk` / now-sdk) for development, primarily in Global scope using Global Applications.### Current Setup- Developers authenticate via `now-sdk auth` (browser-based OAuth flow → token ...
Active Catalog Items Creating SC Tasks Assigned to Telecom
Hi Team,I'm trying to identify all active Catalog Items that are configured to create an SC Task assigned to the Telecom assignment group. Querying current sc_task records is not sufficient because the assignment group may have been changed after tas...
Notification
Create a notification to send the list of incident to create the assignTo, when any priority incident get created and it is in the form of table with fields Number, Short description and Priority this is our task to notification in servicenow so give...
Resolved! Global-scoped apps in IDE/SDK
I was just wondering if there was any update on the ability to edit globally-scoped apps in the SDK. The last news I saw on it was from a year ago saying it was a "longer term" item. We're currently trying to move into a more code-centric/Git-centric...
ServiceNow Oauth
ServiceNow OAuth credentials are not able to authenticate in solarwinds side getting 401 error but postman it's working. it is only for specific customer No other customer facing any oauth issue once they created OAutn user credentials from serviceNo...
Unintended Creation of Empty CI When "CI Not Listed" is Selected in Change Form
Hi Folks,We have identified an issue within the Change Management process where selecting "CI Not Listed" on the Change form triggers the expected task creation for the ServiceNow team. However, it also automatically creates a new Configuration Item ...
Catalog Item Variable Not Visible in List View While Variable Set Variables Are Visible
I am facing a issue where I am not able to view a variable in the list view of a table. Although the variables present under variable set are visible but the variables present under variable of a catalog item is not visible in list view. I even tried...
Mid Server down Agent
Create an agent when a mid server is down. But we need a user in the mid server table, and even if we run it from the incident table and check the mid server table, the agent is not working.
Are there any best practices for data maintenance in the tables
Recently i saw a issue where there are duplicate cause code values in problem table , it was a typo error in the backend value of the choice , label and value are different.Are there any best practices to monitor the data like quarterly or halferly t...
ServiceNow Developer Job Fulltime/ Contract/ Freelance
Dear Community Member , I am reaching out to explore ServiceNow Developer opportunities, including both full-time and contract positions. I have 5+ years of experience working with ServiceNow, with hands-on experience across multiple modules, includi...
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