Hi Everyone,I'm trying to do a servicenow Jira integration following video from SAASWITHSERVICENOW channel https://youtu.be/vv_oHjywUxg?si=mNHBLLAlIO3dLXxk. I'm stuck in outbound rest message testing. I've created a project in Jira(named SnowProject)...
Automated assignment for incident Network Group manager wants to automate assigning tasks to members of the group. When a new incident is assigned to this group and it is not assigned to anyone, a configuration/script will assign it in a round robin ...
Hello All, I wanted to know if ServiceNow supports automated scheduled emails to end users which helps in keeping a track of EOD or SOD pending tasks or reports? Regards,Awanish
I am trying to use the RESTMessageV2 when developing using the ServiceNow SDK. The project is made with TypeScript, and everything works but the sn_ws namespace. The is the fetchWarranty function that should be used. All of the code is running when u...
Hi All,Hope all of you are doing well! I have a query regarding the deletion of custom tables that are currently empty (contain no records) in the Production Environment. Before proceeding, we would like to analyze whether there could be any impact o...
Hi All,Requirement:Disable attachment read permission in ServiceNow Mobile App. I have disable the image upload from Activity Stream configured in Record Screen as mentioned in the documentation. But I don't think this would make sense for attachment...
Hello now-sdk community, I'm having some troubles making joinQuery to work in a now-sdk Typescript script. For a specific need, I need to be able to make a join between two tables (with a 0-n relationship).I'm able to achieve that without issue using...
Hi,I'd like to ask if there's a way to determine the source of incoming chats. We offer a chatbot feature on multiple platforms, such as Microsoft Teams and our website. Is there a way to generate a report that identifies whether a chat originated fr...
Hi all , I made a flow in the flow designer and noticed that when i am in right scope i am not able to open it . I did cache out the memory and tried to login in but i cannot see the flow designer . It shows me the below error when i try to run the i...
1 / 7Refer a friendSummaryItemDescriptionLocationDescriptionService Portal → HR → Refer a FriendUsed to refer a friend to a advertised position.FormFieldType & optionsREQUIRED READONLYConditionDescriptionRequestorLodge on behalf of someone else?On ...
I have defined a declarative form action, with help of this:https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta-p/2332003 Weird thing is: depending on the way I open the record, the action has a differ...
Hi, I am a rather pro-code oriented application developer, and I am experimenting with implementation via now-sdk on behalf of my company. To contextualize, I am working on the implementation of a REST API deployed in ServiceNow. This API contains mo...
Hi,First of all, I’d like to say: great work! Fluent looks very promising. I do have a few questions: Is there any documentation available on how to implement GitOps with ServiceNow/Fluent? I’m especially curious about the following:How many instance...
Hi, I am new to the servicenow ecosystem and I am trying to figure out what to use to develop an app that can be published to the App Store. There is going to be custom frontend, api calls outside of the platform, data model. There is a lot of cont...
Hello ServiceNow Community,I am currently working on a project where I need to use the prompting functionality in my Virtual Agent Designer flow with Now Assist enabled. Specifically, I am facing issues with grammatical mistakes and output formatting...
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