Extend your session popup

Prati123
Tera Contributor

I've noticed that the 'Extend Your Session' popup appears correctly in the Portal View, but not in the Native View, despite verifying that ⁠ glide.ui.session_timeleft ⁠ and ⁠ glide.ui.session_timeout ⁠ system properties are properly configured. What could be causing this discrepancy?"

 

I have also checked below properties like glide.ui.session_timeout.extend, glide.ui.session_timeout.extend_frequency, glide.ui.session_timeout.warning

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

Are you observing this on multiple devices and browsers?  Could be a browser blocking the pop-up in the native site.

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3 REPLIES 3

Brad Bowman
Kilo Patron
Kilo Patron

Are you observing this on multiple devices and browsers?  Could be a browser blocking the pop-up in the native site.

Yes! I checked in multiple browser and before testing I cleared history,cookies,cached data

 

 

How to fix it if it is related to browser blocking the pop-up in the native site?

Brandon Davis
Tera Contributor

For my instance, it was a system property we needed to create called 'glide.ui.session.show_modals.override'. We set it to true, and it began showing up in the Next Experience.