How to bypass the ACL ?

[Nilesh Pol]

Hi All,

I have an ACL which is making problem field is editabe only for admin on incident form, I have written an business rule for linking incidents to problem record form 'incidents'  related list , so that other users can add incidents to problem.

No sure, why this business rule is NOT axecuting, Is this because of ACL which wont able to edit problem field on incident form? 

if yes, how to bypass that ACL so that user can add the incident from 'incidents' related list on probem record?

[Ankur Bawiskar]

@Nilesh Pol 

Hope you are doing good.

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[kaushal_snow]

Hi @Nilesh Pol , thanks for the feedback..

You can keep the ACL active for the problem field to make it read only for closed incidents while using server side logic in a Business Rule (after insert/update) to add incidents to the problem record, bypassing the ACL since server side scripts don’t respect field level access controls...and this ensures problem requesters can still add closed incidents through the related list by either adjusting the related list UI Action or creating a Script Include, which should be configured to be accessible for specific roles...

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