We’re implementing an automation in ServiceNow to create Active Directory groups and assign ownership. Our goal is to set both the primary owner (“managed by”) and the secondary owner(s) at the time of group creation.What works: Creating the AD group...
Problem statement: Not able to update OOB sys_ux_page_property receive error invalid updateRequirement:1) Rename Pages Due Diligence Management → Privacy Check Management2)Remove PageRemove the Map page from the Vendor Management Workspace.In the fir...
Hi! Can any ServiceNow employee give an update on when we'll be able to build and modify Global-scoped applications using IDE/SDK? I asked this question a few months ago and was told that it would be coming "soon", but since then there's been no othe...
why is service now interface of hard to use on a tablet gadget
I’m wondering if ServiceNow currently provides a Machine-Certified Partner (MCP) offering. I couldn’t find clear info on this in official docs.Is there an MCP provided by ServiceNow today?If not, are there plans for ServiceNow to create an MCP?If so,...
Hi Community, While building a personal ServiceNow project in my Personal Developer Instance, I had to decide whether to extend the Task table or create a completely new standalone table. That decision had a bigger impact than I initially expected. H...
mutirow variable set to capture bulk asset data during a request process. Currently, there is no real-time validation to check if a Serial Number entered within an MRVS row already exists in the Asset (alm_asset) table.Users may inadvertently enter S...
Being a SAM Senior resource and curious about service now, what should I get certified in Service Now first?
Using "User Profile" widget, I cannot update Location for some users when Empty.On sys_user table, i cannot modify the Location value either. How can I fix this?
Hi ServiceNow Community,We’re looking for clarification on how Business Stakeholder licensing applies in approval scenarios, as the distinction is not entirely clear to us.Specifically, we are trying to understand what actions actually require a Busi...
Hi Community, While building a personal ServiceNow project in my Personal Developer Instance, I realized that explaining the solution clearly can be just as challenging as building it. A few things that helped me explain my project better: • Start wi...
In service accounts in the related list only the RITM created by sponsor is showing when he is the requestor. For other person it is not showing as he is not the sponsor. The RITMs should show for that particular account whosoever raises. How to do t...
why in users if we adding the role then instead of one role it is adding mutiple role
What are best-practice SLAs for incident priorities P1–P4?
I m looking for guidance on how to allow Out of office ( OOO ) response and other automatic replies to be received and processed against tickets in Servicenow instance. We often send emails to external vendors directly from Servicenow and many of the...