Report on First Respondent on a Ticket Time Wise on Task Table
I want to create a report on First Respondent on a Ticket Time Wise on Task Table. Can you please provide the appropriate solution for this.
Forum Posts
IDE: Unknown error occurred in git repository operation.
My IDE for the past week keeps stating `Unknown error occurred in git repository operation.` in the git output. I have updated the remote origin and generated a new token, updated the credentials, but the issue persists, no matter what I try to do wi...
Resolved! Custom Keyboard Shortcuts
Hello everyone, I've been having issues with some of the service now hotkeys not functioning appropriately for navigation. Some of them seem to work while others do not and I can't determine why this would be the case. I am starting as a developer an...
shadow xpath in DOM using java selenium?
I'm developing an Automation script for the service now application, I'm having the admin access but unable to write the automation codes. I'm unable to find the locators in the Service Now DOM as they are shadow content. I'm using Java -Selenium fo...
generate hmac signature in service now
I couldn't able to generate hmac signature which is much required in every platform for validations and no such capability is figured in service now,I don't know any one faced this issue or not.I referred this discussion as well but its not working a...
Requesting for clarificaation of error
Did you filter the list to show in the assigned to column and Service Desk in the Assignment Group column? Did you use the list editor to assign all items in the list to Platform User? Did you filter a new list of all Open incidents to the specified ...
So, how can we optimize the workflow for using AI to generate content?
So, how can we optimize the workflow for using AI to generate content?
Resolved! Issue with Automated CloudBees CI/CD Promote & Deploy Pipelines utilizing ServiceNow SDK/IDE
We're currently transitioning to the new ServiceNow IDE/SDK for app development and have hit a roadblock regarding promotion and deployment workflows. Our setup uses GitHub for source control and CloudBees (Jenkins) for CI/CD to manage code movement...
Resolved! Convert application with ServiceNow IDE not working
I wanted to utilize servicenow IDE for existing scoped application. However, when following the instruction: https://www.servicenow.com/docs/bundle/yokohama-application-development/page/build/servicenow-ide/task/convert-application-servicenow-ide.htm...
Getting "Invalid Namespace" Error in REST API Explorer for 'fluent' Namespace
Hello everyone,I'm trying to use the REST API Explorer on my instance and I'm running into an issue.When I select the Namespace fluent in the REST API Explorer, I immediately get an "Invalid Namespace" error and cannot proceed to select an API or Ver...
Resolved! Extend your session popup
I've noticed that the 'Extend Your Session' popup appears correctly in the Portal View, but not in the Native View, despite verifying that glide.ui.session_timeleft and glide.ui.session_timeout system properties are properly configured. What ...
Using the ServiceNow IDE I cannot get Now.include to work.
As you can see its getting the red squiggle and the error is: "Property 'include' does not exist on type 'typeof Now'." I got Now.include from the docs: https://www.servicenow.com/docs/bundle/yokohama-application-development/page/build/servicenow-sd...
Resolved! ServiceNow RPA Configuring Bots
Hello Community, I am facing issue with one of the methods in ServiceNow RPA, while bot configuring process, I tried to solve it but unfortunately it shows error and unable to execute it. PFA the screenshot, I hope I will get a solution here,Please f...
Using list collector in Flow Designer , need to create multiple catalog tasks with one Request
Hi Community, I have one List collector field, so if users selects multiple options then it creates multiple tasks with one Request.For Example- User selects list collector choices as TypeA, TypeB and TypeC then it should creates 3 multiple tasks.Pl...
