Want to add a header footer to the Outbound email which attached in the incident worknotes.We are creating an incident from the email received to ServiceNow using inbound email action.and attaching the received email to the incident worknotes.Want to...
#1 - could someone advise how to correct the spelling of my last name (Barrett) the last two letters are left off; I do not know how this happened as it's spelled correctly in other areas.The courses I've been advised to focus on are here: https://u...
Hi,For me servicenow for teams is not working from Teams but Teams chat is working from Servicenenow to teams.I can click on servicenow for teams and able to see the prompts, when clicked on the prompt say 'Can you help me order some IT equipment' th...
Disable the Short Description field only if:Caller’s department is “Finance”, AND • Priority is set to “1 – Critical”. var priority = g_form.getValue('priority'); g_form.getReference('caller_id', function(user) { if (user && user.depar...
Hi All,I have created a Record Producer that includes a Multi-Row Variable Set (MRVS). My objective is to automatically append the values from the MRVS to the record's description field upon submission of a request.I attempted to achieve this using a...
I have created the Database view (u_hardware_model_lifecycle_view) by joining the cmdb_hardware_product_model and cmdb_hardware_model_lifecycle. Database view created to get the report from alm_asset table which have active "ci" and doesn't have "Har...
I am encountering an issue where the maps I upload to the Knowledge article are initially visible, but disappear once the article state is changed to "Published" or "Saved." The files I am uploading are in video format, and I am using the "Insert/Edi...
I need to add 'service catalogue' widget in employee center pro portal home page. In the existing page 'popular topics' is there. I want to replace the 'popular topics' with 'service catalogue'. I didn't found the exact oob name for 'service catalog...
Hi Community,In ServiceNow Workspace, I want to change the background color of a reference field to yellow — but only when the referenced user record does not have an email address.I understand that direct DOM manipulation is not supported in Workspa...
It showing Blank page
I have two types of incidentsone is Normal oneand second one is for someother typewhen i click on create new incidents i want a landing page same as change where we can selecr standard and Normal change.Is it possible to doplease let me know the solu...
How to make visible 'details' and 'activity' tab in to-do task page in employee center pro portal for each task
Welcome to our latest blog post, where we dive into the importance of Knowledge Base (KB) articles in the world of ServiceNow development. As developers, we often find ourselves navigating complex problems and implementing intricate solutions. This i...
How to make Short description field of Catalog item Bold? tried using tag and style table but it did not work.
