how to generate ticket for any incident in workspace

[nirbhay803]

hello i am nirbhay new learner in servicenow 

[meghanakra]

Open Workspace

From left navigation:

• Search → Workspace
• Open:
• Service Operations Workspace

Example:

All → Workspace → Service operations workspace

Step 3:

From left navigation on workspace where we have home, schedules, list, click on list, go to incidents, click on any type. Assigned to you, open. And New button is usually available on the

• Top right corner
• Quick actions panel

Button names – is New

fill fields like- 

Field
Caller
Short Description
Category
Impact
Urgency
Assignment Group

Save → Incident generated

[meghanakra]

Please click helpful if this assisted you in your query.

[Ankur Bawiskar]

@nirbhay803 

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