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9 hours ago
I have created one catalog item.i need to publish API for this catalog item and need to provide API details to customer.please guide.How we can implement this functionality in servicenow?
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8 hours ago
you can ask them to use OOTB Service Catalog API and ask them to send the JSON request in proper format
also check this link
Service Catalog REST API - ORDERNOW to check all Mandatory Fields before creating Request Item
OR
you can use a Scripted REST API which gives you full control on what API request and response will look like
I shared solution here few years ago, check that and enhance
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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8 hours ago
you can ask them to use OOTB Service Catalog API and ask them to send the JSON request in proper format
also check this link
Service Catalog REST API - ORDERNOW to check all Mandatory Fields before creating Request Item
OR
you can use a Scripted REST API which gives you full control on what API request and response will look like
I shared solution here few years ago, check that and enhance
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader